Terms of Service

Welcome to PyroTrack.

These Terms of Service ("Terms") govern your access to and use of the PyroTrack website, web application, and services (collectively, the "Service") operated by Mustafa Bolat ("the Owner", "we", "us", "our"), an individual based in the Netherlands.

By creating an account, starting a free trial, or otherwise accessing or using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy, Cookie Policy, and Payment & Refund Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must not access or use the Service.

1. Operator Identity

PyroTrack is operated by an individual, not a registered legal entity.

• Owner: Mustafa Bolat
• Location: Netherlands
• Contact Email: info@pyrotrack.com

2. Definitions

• "Service" means the PyroTrack web application, including all features, tools, and content available through pyrotrack.com.
• "User" or "you" means any individual or entity that accesses or uses the Service.
• "Consumer" means a User who is a natural person acting for personal, non-commercial purposes.
• "Business User" means a User acting in the course of trade, business, or profession.
• "Subscription" means a paid access plan to the Service.
• "Content" means any data, files, artwork, financial records, invoices, or other materials uploaded, entered, or generated by a User.

3. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are 18 years or older. We do not knowingly allow access to individuals under 18. If we become aware that a minor is using the Service, their account will be terminated immediately.

4. Account Registration

To access most features, you must create an account. You agree to:

• Provide accurate, current, and complete registration information
• Keep your login credentials confidential and not share them with third parties
• Notify us immediately at info@pyrotrack.com if you suspect unauthorized access
• Accept full responsibility for all activities that occur under your account

We reserve the right to reject or terminate accounts that contain false information or are created for malicious purposes.

5. Description of Service

PyroTrack is a Software-as-a-Service (SaaS) platform providing tools for managing sales, materials, portfolio, notes, tasks, and business operations for individuals and small businesses.

The Service is provided via Vercel infrastructure, with data stored in Supabase. Payments are processed through Stripe. We reserve the right to add, modify, or discontinue any feature at any time.

6. Subscriptions and Pricing

Access to the full Service requires a paid Subscription. Plans (monthly or yearly) and prices are listed on the pricing page of the Service.

Users are responsible for any taxes applicable in their jurisdiction, unless otherwise stated.

7. Free Trial

PyroTrack offers a 7-day free trial for new users. During the trial:

• No payment is charged
• You have access to core features
• At the end of the trial, you must subscribe to continue using the Service

We reserve the right to modify, shorten, or discontinue the free trial offer at any time.

8. Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

• Use the Service in violation of applicable Dutch, EU, or international law
• Transmit unsolicited advertising, spam, or junk mail
• Attempt to gain unauthorized access to the Service or its infrastructure
• Upload, transmit, or distribute malware, viruses, or malicious code
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or disassemble any portion of the Service
• Impersonate any person or entity
• Store, process, or transmit illegal content, including defamatory or fraudulent content
• Circumvent, disable, or interfere with security-related features

Violations may result in immediate suspension or termination of your account. We reserve the right to report violations to the competent authorities.

9. User Content

You remain the sole owner of all Content you upload or enter into the Service. By using the Service, you grant PyroTrack a limited, non-exclusive, non-transferable license to access, store, and process your Content solely to provide the Service.

We do not use your Content for any purpose other than operating the Service or as required by law. You represent and warrant that:

• You have all necessary rights to submit your Content to the Service
• Your Content does not violate any third-party rights
• Your Content complies with applicable laws

10. Intellectual Property

All intellectual property rights in the Service — including its design, code, trademarks, logos, text, and documentation — are owned by or licensed to the Owner. Nothing in these Terms transfers any rights in the Service to you, except the limited right to use the Service in accordance with these Terms. You may not copy, modify, or distribute any part of the Service without prior written permission.

11. Third-Party Services

The Service integrates with the following third-party providers:

• Stripe — payment processing (stripe.com/privacy)
• Supabase — database and authentication (supabase.com/privacy)
• Vercel — hosting and deployment (vercel.com/legal/privacy-policy)

These providers operate independently and are governed by their own terms and privacy policies. We are not responsible for the actions, privacy practices, or availability of any third-party service.

12. Service Availability and Modifications

We strive to maintain a high level of availability, but we do not guarantee that the Service will be available on an uninterrupted or error-free basis. We reserve the right to:

• Perform scheduled or unscheduled maintenance
• Modify, suspend, or discontinue any feature at any time
• Adjust pricing with reasonable advance notice

13. Suspension and Termination

We may suspend or terminate your access to the Service, with or without notice, if you breach these Terms, your payment is overdue, we are required to do so by law, or we discontinue the Service.

Upon termination, your right to use the Service ceases immediately. Your data will be handled in accordance with our Privacy Policy. You may terminate your account at any time by canceling your Subscription and contacting us.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that the Service will meet your specific requirements, that outputs are accurate or complete, or that any errors will be corrected.

15. Limitation of Liability

To the maximum extent permitted by applicable law, the Owner shall not be liable for:

• Any indirect, incidental, special, punitive, or consequential damages
• Loss of profits, data, business opportunities, or goodwill
• Service interruptions or technical failures
• Actions or omissions of third-party providers (Stripe, Supabase, Vercel)

Where liability cannot be excluded by law, the Owner's total cumulative liability for all claims shall not exceed the total subscription fees you paid in the twelve (12) months immediately preceding the claim.

Nothing in these Terms limits any rights you have under mandatory Dutch or EU consumer protection law, including rights regarding death or personal injury caused by gross negligence or fraud.

16. Indemnification

You agree to indemnify, defend, and hold harmless the Owner from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Service, your Content, your violation of these Terms, or your violation of any applicable law or third-party right.

17. Force Majeure

The Owner shall not be liable for any failure or delay in performing obligations caused by circumstances beyond our reasonable control, including acts of God, natural disasters, cyberattacks, government actions, power failures, internet outages, or failures of third-party service providers.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Netherlands. Any disputes shall be submitted to the exclusive jurisdiction of the competent court in the Netherlands.

If you are a Consumer, you may also use the EU online dispute resolution platform: ec.europa.eu/consumers/odr

19. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or by a prominent in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Payment & Refund Policy, constitute the entire agreement between you and the Owner with respect to the Service and supersede all prior agreements.